Scale Customer Success Without Sacrificing the Personal Touch
Connect new customers with power users who've mastered your platform. Accelerate time-to-value, boost retention, and expand accounts—all through authentic peer conversations.
Customer Success Teams Are Stretched Too Thin
Growing customer bases, limited headcount, and rising retention expectations create an impossible situation for CS leaders.
Slow Time-to-Value
New customers take months to realize ROI. CSMs can't provide the hands-on guidance every customer needs at scale.
Scaling Without Adding Headcount
Customer growth outpaces team growth. You need to serve more customers without proportionally increasing costs.
Churn Happens Silently
At-risk customers disengage before CSMs notice. By the time you intervene, it's already too late to save the account.
Peer-Powered Customer Success at Scale
SlashExperts connects your customers with power users who've already mastered your platform. Real people sharing real experience—the most credible form of enablement.
Accelerate Onboarding
New customers learn best practices from peers who've already been through implementation
Drive Deeper Adoption
Customers discover features and use cases through authentic peer conversations
Build Community
Create lasting connections between customers that extend your brand's reach
Expand Accounts
Power users share success stories that inspire upgrades and expansion
Trigger Integration
New customer signs up or hits onboarding milestone
ExpertScore AI Matching
ExpertScore AI pairs them with relevant power users
Self-Service Booking
Customer books conversation on their schedule
Value Realization
Customer learns best practices, sees ROI faster
Peer Connections for Every Stage
From onboarding to renewal, SlashExperts powers authentic customer connections throughout the entire lifecycle.
Onboarding Acceleration
Connect new customers with experienced users who share similar use cases and business models.
Retention & Churn Prevention
Re-engage at-risk accounts by connecting them with passionate users who reignite enthusiasm.
Expansion & Upsell
Customers considering upgrades hear from peers who've already made the leap successfully.
Customer Community
Build a self-sustaining network of customers helping customers at scale.
Why Peer Connections Outperform
Traditional CS tactics can't match the authenticity and scale of peer-to-peer learning.
What Leaders Are Saying
See how customer success teams are transforming their programs with SlashExperts.
"SlashExperts transformed how we scale customer success. Our new customers now have direct access to power users who've solved the exact challenges they're facing. Time-to-value dropped 40%."
"The peer-to-peer connections through SlashExperts have been incredible for onboarding. New customers get real-world advice from experienced users, and it's cut our support tickets by 35%."
"We've seen a 52% improvement in customer retention since implementing SlashExperts. The booking system makes it effortless for customers to connect with peers in similar industries."
"What I love most is how authentic the connections are. Our customers trust advice from fellow practitioners more than any sales pitch. It's transformed our expansion conversations."
"SlashExperts helped us build a thriving customer community. The ROI has been phenomenal—our customer lifetime value increased by 40% in just six months."
"Our prospects were already talking to customers behind closed doors. SlashExperts gave us visibility and control over those conversations, turning them into a competitive advantage."
Works With Your Existing Stack
SlashExperts integrates seamlessly with 60+ tools your team already uses.
Ready to Transform Your Customer Success?
Join leading SaaS companies using SlashExperts to scale customer success through authentic peer connections.