Terms of Service

SlashExperts provides outbound email writing tools for sellers and companies.

Contact Information:

• Email: hello@slashexperts.com
• Address: 2261 Market Street, STE 10796, San Francisco, CA 94114

Your use of the Services constitutes acceptance of these Terms, including any additional terms, policies, or rules incorporated by reference.

PLEASE NOTE THAT YOUR USE OF AND ACCESS TO OUR SERVICES ARE SUBJECT TO THE FOLLOWING TERMS; IF YOU DO NOT AGREE TO ALL OF THE FOLLOWING, YOU MAY NOT USE OR ACCESS THE SERVICES IN ANY MANNER.

We may update these Terms from time to time. Updates will be posted on our website and/or communicated by email or other means.

Continued use of the Services after changes become effective constitutes acceptance of the revised Terms.

Your use of the Services is subject to our Privacy Policy located at slashexperts.com/privacy.

5. Children's Online Privacy Protection

The Services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

You must register for an account and provide accurate, current information. Registration may require authentication via a third-party account (e.g., Google, Salesforce, HubSpot).

By registering with a work email, you represent that you have authority to bind the associated organization.

You must be of legal age to form a binding contract or have parental consent.

You agree not to use the Services in any manner that:

• Violates any law or regulation
• Infringes intellectual property or other rights
• Is harmful, fraudulent, deceptive, or abusive
• Compromises account or system security
• Violates CAN-SPAM or similar laws
• Scrapes, crawls, reverse engineers, or interferes with the Services

Violation may result in suspension or termination.

All Services and Content are owned by SlashExperts or its licensors and are protected by intellectual property laws.

A limited, non-exclusive, non-transferable license is granted solely to use the Services as intended.

You are solely responsible for any content you submit. SlashExperts does not guarantee accuracy or reliability of user or third-party content and is not liable for related damages.

The Services may include links to third-party websites or services. SlashExperts is not responsible for third-party content, policies, or practices.

To the extent applicable under GDPR, the Data Processing Addendum at slashexperts.com/dpa is incorporated by reference.

We may modify, suspend, or discontinue the Services at any time without liability.

13.1 Pricing Structure

The pricing model for the Services may include one or more of the following components, as specified on an applicable order form, subscription plan, or checkout page (each, an "Order Form"):

• License Fees: A per-user license or subscription fee
• Usage Fees: Usage-based or consumption-based fees associated with the generation, delivery, analysis, or optimization of outbound communications, including email writing, personalization, enrichment, analytics, or related features
• Professional Services Fees: Fees for implementation, onboarding, training, consulting, or other professional services

Certain Services may require prepayment or the maintenance of a prepaid balance or credit allotment that is drawn down based on usage of the Services (a "Service Balance"). If your Service Balance is insufficient at the time usage-based Fees are incurred, SlashExperts may, in its discretion, (a) suspend or limit access to the applicable Services until the balance is replenished, or (b) charge the applicable Fees to your authorized payment method.

All Fees are as described on the applicable Order Form or pricing page, are non-cancelable, and non-refundable except as expressly stated in these Terms. Any prepaid balances, credits, or usage allotments expire at the end of the applicable subscription term unless otherwise stated in writing by SlashExperts.

a. Billing and Payment Processing

Payments are processed via third-party providers, currently Stripe, Inc. By using Paid Services, you authorize recurring charges per selected plan.

b. Auto-Renewal and Cancellation

Subscriptions automatically renew unless canceled prior to the end of the billing period. Fees are non-refundable except as expressly stated.

You may terminate your account at any time by contacting hello@slashexperts.com.

We may suspend or terminate access for any breach or at our discretion.

Certain provisions survive termination, including any obligation you have to pay us or indemnify us, any limitations on our liability, any terms regarding ownership or intellectual property rights, and terms regarding disputes between us.

THE SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SLASHEXPERTS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF $100 OR FEES PAID IN THE PRIOR 12 MONTHS.

You agree to indemnify and hold harmless SlashExperts and its affiliates from claims arising out of your use of the Services or violation of these Terms.

You may not assign these Terms without prior written consent. SlashExperts may assign freely.

These Terms are governed by the laws of the State of California and the Federal Arbitration Act.

Disputes shall be resolved by binding arbitration in San Francisco, CA under JAMS rules, except as otherwise stated.

Class Action Waiver: ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED OR LITIGATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS BASIS.

Opt-Out Rights: You have the right to opt out of the provisions of this Section by sending written notice of your decision to opt out to 2261 Market Street STE 10796, San Francisco, CA 94114, postmarked within thirty (30) days of first accepting these Terms. You must include (i) your name and residence address, (ii) the email address and/or telephone number associated with your account, and (iii) a clear statement that you want to opt out of these Terms' arbitration agreement.

These Terms constitute the entire agreement and supersede all prior agreements.

No partnership or employment relationship is created by these Terms.

BY USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO THESE TERMS.

If you have any questions or comments about these Terms or the Services, please do not hesitate to contact us: